• What is the best way to get to the Blue Mountains?


    The close proximity of the Blue Mountains to Sydney makes it an ideal getaway for a day trip, however, many days are required to truly experience the magic of the Blue Mountains.

    The most popular means of transport to the Blue Mountains is by car. The entrance to the Blue Mountains at Glenbrook/Lapstone is only around 50 minutes drive from Sydney. From the city, follow the signs to Parramatta. The M4 Motorway starts at Strathfield and takes you through to Lapstone in the Blue Mountains.

    Many accommodation guides will tell you that the Blue Mountains is a 90 minute drive from Sydney, however, Blue Mountains Web acknowledges that there is far more to the Blue Mountains than the popular tourist destination of Leura / Katoomba (90 minutes from Sydney).

    An alternative route to the Blue Mountains is via Bell’s Line of Road which starts at Richmond and takes you through to Mount Tomah and Bell, and across to Mount Victoria. This drive is extremely pleasant through the vast Blue Mountains National Park, a contrast to the main thoroughfare of the Great Western Highway.

    If you are travelling from the outer west, follow the signs to Lithgow, then through to Hartley where you will enter the Blue Mountains via Victoria Pass taking you straight to the top at Mount Victoria.


    Sydney Airport, then you can catch a train to central station and then a train to the blue mountains, or hire a car from the airport and follow the driving directions

    Bus,  Rail & Taxi


    Possibly the most relaxing way to travel to the Blue Mountains is by rail. Transport for NSW offers an extremely efficient service to the Blue Mountains. If you are flying into Sydney, there is a rail link taking passengers directly from Sydney Airport to Central Railway Station.
    From Central you can board an air-conditioned double decker Mountains train. The fast journey to the Mountains will most likely stop at Strathfield, Parramatta, Penrith, Emu Plains, and then all stations up the Blue Mountains.

    Trumans Chartered AccountantsWelcome to TrumansMost trains go through to Mount Victoria. Some even go as far as Lithgow. Trains generally run every hour and even more frequently during peak commuter times. Taxis are readily available from Blaxland, Springwood, Wentworth Falls, Leura and Katoomba Railway Stations.


    Many coach companies offer day trips to the Blue Mountains. Coaches generally leave from Circular Quay in Sydney. Check with your travel agent or hotel for preferred coach companies, details of tours and costs.


  • How do I make a booking?

    Bookings can be made via our website, or contacting our office on 02 4757 2222. 

  • When I book my accommodation, do I have to pay a deposit?

    Our booking terms are 25% deposit at time of booking and payment in full 30 days prior to arrival, cancellation before the 30 days will result in a full refund less our $35 booking fee and $100 cancellation fee. Cancellation after this period can only be refunded if we are able to secure another booking for the same dates.

  • Do you charge a credit card fee?

    Via our office is 1%, currently 1.8% through Secure Pay


  • When do I have to pay the balance of my accommodation?

    Full payment of booking is required 30 days prior to arrival.

  • What time can I check into my accommodation?

    The property will be available from 2pm

  • What time is check out?


  • Where do I collect the keys?

    Where do I collect the keys?
    Key collection is from the property we will advise key location prior to arrival.

  • What if I am arriving out of office hours?

    If arriving out of office hours, your keys will be left at the property and key location advised prior to your arrival or if there is a key lock box the code will be provided prior to your arrival.

  • What if I am checking out before your office opens?

    Keys can be left at the property under the front door mat and advise the office.

  • What if I break something during my stay?

    Please contact our office should you break anything in your accommodation.

  • What should we bring with us?

    Bathroom requirements Shampoo, Conditioner, Body Wash, personal toiletries none of these things are supplied unless stated on the listing.

    Kitchen requirements please note you need to bring all food items you will need for your stay most places do supply tea, coffee and sugar but please note that milk is not supplied.

  • How do I find the address of my accommodation?

    The address of your accommodation is displayed on your booking confirmation.

  • What if we leave something behind?

    Please contact our office if you leave something behind to discuss if you would like it posted back to you, at your cost.  Please note due to our limited storage facilities, we cannot hold onto lost belongings.


  • Are we allowed to bring our pets?

    Unless otherwise stated, PETS are NOT permitted in the property.  If the property is pet friendly, guests are responsible for the removal of all droppings, bones and filling of any holes made by the pet.  Pets are also not allowed on any furniture.

  • Do we have to clean the property before we leave?

    Prior to departure we ask the following is completed

    • Remove items from fridge and freezer
    • Wash and dry all dishes
    • Place all used towels in the bottom of the shower
    • Furniture tidy, same position as you found it
    • Dispose of all rubbish to the appropriate wheelie bins provided
    • Clean the BBQ if used (in properties where provided)
    • Lock doors and windows
    • Turn off all heating, lights and electric blankets
  •  Are there charges if the house is not left clean on our departure?

    Excess cleaning charges will apply if the property is left in an unsatisfactory state.

  • What happens if the house is not clean on arrival?

    Please contact our office immediately to discuss any concerns with the property we will endeavour to fix the problem as quickly as possible.